Seasonal playbooks suggested from your own orders, emails you write and approve, reminders that know each customer’s rhythm, and reviews asked for after delivery.
Six seasonal playbooks, suggested when your own orders say the time is right. Pick one to see its steps.
Schools · 5 Jan – 28 Feb
Clubs · Mar – May
Everyone · 1 Nov – 12 Dec
Lapsed customers · Any time
Delivered orders · Day 3 after delivery
Companies · When you choose
A playbook is suggested when last year’s orders show the season coming round.
Based on what you sold in the same window last year.
Later hides it for a week; Not for us hides it for the season.
Change the start date and every step moves with it.
A campaign is a plan until you approve each email. Then it sends at sensible hours, and never too often.
Each customer’s own gap between orders is learned: weekly, monthly, termly, seasonal, or a year on. A reminder goes two weeks before they’re due, with a one-click reorder.
Orders every term. The reminder goes two weeks before; a lapse is spotted at twice their usual gap.
“Hoodies arrived a day early and every name was right.”
Northgate Academy · leavers hoodiesReorders and revenue from nudges and team stores, and email sent from your own domain with consent and one-click unsubscribe.
Not answered here? Write to us and a person from the shop-floor team replies within a working day.
Campaign emails wait for your approval, step by step. Rhythm reminders send by themselves once a cycle, and you can switch them off.
No more than two marketing emails a week each, only between 9am and 7pm, and each step only once.
Your own, once your sending domain is verified (SPF, DKIM and DMARC). Until then, from the platform’s address.
Yes. Email, SMS and WhatsApp, each sent only to customers who agreed to that channel.
Free for 14 days · no card · playbooks suggested from your own orders.